PC Rangers Express, Inc.

            Business Hours and Contact Methods with Response Times

            Standard Business Hours
            Monday thru Friday: 7am-5:30pm

            After Hours and Weekend Work
            Short <5min computer questions: No Charge (eg when at the store shopping and you have a quick question)
            Emergency Unscheduled Work: Billed at 1.5x normal hourly rate.
            Feel free to Open a Support Request/Text Message me during non-business hours. If I'm not busy I may be able to respond, otherwise it will be handled the next business day.

            Contact Methods and Response Times
            Preferred Communication: (you will get me live if I'm available, and auto-create Support Request if I'm not): Chat Online
            Immediate Assistance: Call (770) 778-1672
            Emergency Assistance: Call (770) 778-1672 and if I don't answer I'm probably on the line with another customer. Call back right away a 2nd time and I'll answer 95% of the time during business hours.
            Non-Immediate Same Day Response: Text (770) 778-1672
            24-48hr Response as time permits:  Submit Request or send me an E-mail.
            Updated: 24 Apr 2017 01:37 AM
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